Terms & Conditions at 93ok

1. Acceptance of Terms

By registering an account, accessing, or using any part of the 93ok platform — including our casino games, sports betting markets, live dealer tables, and crash game sections — you confirm that you have read, understood, and agreed to be legally bound by these Terms & Conditions in their entirety.

These Terms constitute the entire agreement between you and 93ok with respect to your use of this platform and supersede any prior understandings or representations. If you do not agree to any part of these Terms, you must immediately cease using the platform.

2. Eligibility Requirements

To create and maintain an active account on 93ok, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. 93ok operates a strict 21+ policy. Players under 21 years are strictly prohibited from registering or placing any wager.
• You must be a natural person with full legal capacity to enter into binding agreements under the laws applicable to your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited or restricted by local law.
• You must not be an employee, contractor, director, or close associate of 93ok or any of its affiliated companies or game suppliers.

93ok reserves the right to request documentary proof of age and identity at any time. Accounts found to be in breach of eligibility requirements will be suspended pending investigation, and any winnings accrued during such a period may be voided.

3. Account Registration & Security

Each player is permitted to hold only one registered account on the 93ok platform. Duplicate accounts will be closed without notice and any associated balances may be forfeited. When registering, you agree to provide accurate, current, and complete information as prompted by the registration form.

• You are solely responsible for maintaining the confidentiality of your login credentials, including your password. Never share your password with any third party.
• You must notify 93ok support immediately via email if you suspect unauthorized access to your account or believe your credentials have been compromised.
• Account verification (KYC) may be required at any stage. You must supply government-issued identification, proof of address, and proof of payment method when requested.
• 93ok may suspend or close accounts that provide false, misleading, or unverifiable information. In such cases, funds in the account may be withheld pending investigation.

93ok employs industry-standard SSL encryption and multi-factor security protocols to protect your data. However, you are equally responsible for ensuring the device and network you use to access 93ok are secure.

4. Deposits & Withdrawals

93ok supports a range of local payment methods popular among Bangladeshi players. All financial transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposit and withdrawal activity on your account:

• Minimum deposit and withdrawal amounts are displayed at the point of transaction. These limits may be adjusted from time to time without prior notice.
• Withdrawals can only be made to the same payment method used for the deposit. This anti-money-laundering policy is strictly enforced.
• All withdrawal requests are subject to a completed KYC verification. Unverified accounts are not eligible to withdraw funds.
• 93ok does not accept cash, cheques, or cryptocurrency deposits at this time. Only officially supported digital wallet and bank transfer methods are accepted.

5. Bonuses & Promotional Offers

93ok may offer welcome bonuses, reload bonuses, free spins, cashback offers, and other promotional incentives from time to time. All bonus offers are subject to the following general conditions, as well as any specific terms published alongside each individual promotion:

• All bonuses carry a wagering requirement (rollover) that must be met in full before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier is stated in each offer's specific terms.
• Bonuses are non-transferable and have no cash equivalent unless explicitly stated. They may not be exchanged for credits on other platforms.
• 93ok reserves the right to withdraw, modify, or cancel any promotion at any time. This includes the right to reclaim any bonus funds from an account if misuse, abuse, or circumvention is detected.
• Players may only claim a welcome bonus once per household, IP address, device, and payment method. Attempts to claim the same bonus multiple times via different accounts constitute fraud.

Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, or Victory Day are subject to their own individual promotional terms published at the time of the event. These terms take precedence over general bonus terms for the duration of the promotion.

6. Prohibited Activities

The following activities are strictly prohibited on the 93ok platform and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Using automated bots, scripts, or artificial intelligence tools to gain an unfair advantage over other players or the platform.
• Engaging in match-fixing, collusion with other players, or any coordinated strategy designed to manipulate game outcomes.
• Attempting to exploit software bugs, glitches, or errors. Any winnings obtained through such exploitation will be voided and the account suspended.
• Opening multiple accounts or using another person's identity, payment details, or account credentials without their explicit consent.
• Using the platform for money laundering, fraudulent chargebacks, or any other financially deceptive purpose. 93ok cooperates fully with financial intelligence units where required.

7. Responsible Gaming

93ok is deeply committed to the principle of responsible gaming. Gambling is intended to be an entertaining leisure activity. If you feel that gambling is no longer recreational for you and is negatively affecting your finances, relationships, or mental health, we urge you to use our self-exclusion tool or contact our 24/7 support team immediately. All players aged 21 and above are welcome; players under 21 are strictly barred from all gaming activity on this platform.

Players may set personal deposit limits, session time limits, and cooling-off periods through the account settings panel. 93ok also reserves the right to proactively impose limits if our monitoring systems detect patterns consistent with problem gambling behaviour. For more information, please visit our Responsible Gaming page.

8. Privacy & Data Protection

The collection, processing, and storage of your personal data by 93ok is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the 93ok platform, you consent to the data practices described in the Privacy Policy.

93ok will never sell your personal data to third parties for marketing purposes. Data shared with payment processors (such as bKash and Nagad) is limited to what is strictly necessary to complete your transaction and is governed by those providers' own data policies.

9. Intellectual Property

All content on the 93ok platform — including but not limited to software, game graphics, logos, promotional materials, text, images, and the overall site design — is the exclusive property of 93ok or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use this content strictly for personal, non-commercial recreational purposes. Any reproduction, distribution, modification, public display, or commercial exploitation of any 93ok content without prior written permission is strictly prohibited and may result in legal action.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 93ok, its directors, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption, even if 93ok has been advised of the possibility of such damages.

93ok makes no warranties, express or implied, regarding the uninterrupted or error-free operation of the platform. While we strive to maintain a reliable and fair gaming environment at all times, temporary downtime, technical errors, or third-party service failures may occasionally occur. 93ok's total liability to any player in connection with any single incident shall not exceed the net deposits made by that player in the 30 days preceding the incident.

11. Amendments to Terms

93ok reserves the right to revise, update, or replace any part of these Terms & Conditions at any time and at its sole discretion. The most current version will always be available on this page with the revision date clearly noted at the top. Material changes that significantly affect player rights will be communicated via an in-platform notification or by email to the address registered on your account. Your continued use of the platform after any change has been posted constitutes binding acceptance of the updated Terms.

12. Governing Law & Jurisdiction

These Terms & Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with applicable laws. Each party irrevocably agrees that the courts competent to settle any dispute or claim arising out of or in connection with these Terms shall have exclusive jurisdiction.

93ok operates as an online entertainment platform and does not make specific claims regarding regulatory approval from any particular government body. We are committed to maintaining a safe, fair, and transparent environment for all our players through SSL encryption, RNG-certified games, and strict KYC protocols.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our support team is available 24 hours a day, 7 days a week. We aim to respond to all formal inquiries within 48 hours during standard business hours (BST, UTC+6).

Email: [email protected]